Kelly Palmer worked for a major financial institution for 15 years before transitioning into the mental health field. In 2013, she became a Certified Mental Health Peer Specialist, serving at San Antonio State Hospital for 12 years before joining Prosumers International. Since 2015, Kelly has also been a certified WRAP® (Wellness Recovery Action Plan) Facilitator, graduating more than 250 individuals from the WRAP program.
Having personally navigated grief, loss, and addiction, Kelly brings a deep well of lived experience to her work. She combines professional expertise with compassion, resilience, and authenticity, supporting others in finding their own paths to recovery and wellness.